Wednesday, October 23, 2013

Applying the tools for Digita: User shadowing



User shadowing


Jarmo Korhonen is a 35 year old man who lives in Espoo with his wife and 2 young kids. He commutes to Helsinki every day for his job as an office worker. At 7:30 am he drives his kids to kindergarden before going to work. During this journey he starts listening to the news because as he is very busy he has not had time to read the newspaper or watch the news on TV.  This channel goes on for 10 minutes until his daughter gets tired of it and asks for it to be changed to some music. The dad cannot refuse to this and they listen to Radio Ylex for the rest of the way (another 10 minutes).

He arrives at the cafe for breakfast where they are playing Radio Nova, but as he needs to be quick he does not seem to pay attention to it.

He goes for lunch at the office cafe with his colleagues where they are playing Radio Nova but he is busy chatting with his mates so they do not pay attention to it.

After work he decides to go grocery shopping as his wife had previously asked him to. During this he does not pay attention to it until he suddenly realizes they are playing a song he likes. He stops for a while to listen to it and then he carries on with his shopping.

After this he drives back home and as he is alone now he is able to listen to the news properly. When he finishes he channel surfs until he finds some music he likes.

In the evening they all watch CSI together on TV after dinner. He then checks his facebook account and searches for some cars on German websites whilst he has the internet Radio Classic FM on.

 


Personas

Name:    Tomi

Age:         25

Occupation:    Economy student

Address:    Turku

Family:     Parents and brother

Interests:   Sports, reading, clubbing, travelling, sustainable development.

Needs:  News, disco music.

Lifestyle:  Lives alone in a shared apartment with other students. He is busy with his studies so he likes to spend his free time hanging out with friends. As he does not have a TV, he during his study breaks likes to relax listening to online radio.

Future: he hopes to able to make a difference in the way we live so we do not waste so much  resources and have a better environmental quality

 

Name:        Mathias

Age:   54

Occupation:    Pre-retired (due to health problems)

Address:  Vaasa

Family:  Two daughters and 3 grandchildren.

Interests:  Likes writing, Travelling, Health

Needs:    Classical music, Retro  music

Lifestyle: He lives alone in a cottage by the sea where he likes to have long walks to get his inspiration for writing. As he has had a heart attack he now is very keen on having a healthy and relaxed lifestyle. He often visits his daughters in Pori. While driving he listens to Groove FM, Radio Vega and Classic FM.



Name: Johanna Soikkanen

Age: 16

Address: Rauma.

Occupation: high school student, first year.

Interests: Dancing and ice skating.

Family: two younger brothers and a 5-year old dog.

Needs: Latest hits

Lifestyle: Outgoing, active teen girl. In the mornings she listens to radio NRJ, which plays commercial music. On her way to school she listens to Spotify on her Iphone. After school she spends time with friends and goes to her dancing classes and ice skate rehearsals. After her ice skate rehearsal she usually has a hot cocoa by the ice skate rink with her friends and the cafeteria plays Radio Voice.

 

Name: Ulla Jokinen  

Age: 68

Address: Oulu

Occupation: Retired

Interests: Knitting, baking

Family: Two daughters with kids

Needs: News, classic music, religious discussions

Lifestyle: Calm, widowed cat lady. Ulla Jokinen is retired and spends a lot of time by herself home alone. Her daughters visit now and then, but they live in another city in Finland far away from Oulu. During day time she listens to Radio Dei, their religious talks shows and music. She listens to the news on Radio Yle twice a day, and listens to Classic Fm when she is knitting.  In the evenings she watches sitcoms and news.
 
Mathilda, Victor, Joni, Maria

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